Refund & Exchange Policy | Wayy To Pretty

Our Refund & Exchange Policy 🖤

At Wayy To Pretty, your satisfaction is our priority. Please read our policy carefully before making a purchase. All items are shipped in Wayy Too Pretty Packaging.

All Sales Are Final

At Wayy Too Pretty, all sales are final. We do not offer refunds, returns, store credits or exchanges, except for size exchanges as outlined below.

SIZE EXCHANGES ONLY

If an item does not fit, you may request an exchange for a different size of the exact same item, subject to availability within 7 days of delivery. If you'd like to exchange an item for a different size please contact us at wayytopretty@myyahoo.com with your order number and the item you'd like in exchange.

To qualify for a size exchange:

The exchange must be for the same item only in a different size.
The items must be unworn, unused, unwashed, and in its original condition with all original tags and packaging attached.
Items showing signs of wear, stains, makeup, perfume, deodorant, damage, or alteration will not be accepted.
Size exchanges are subject to availability. If the requested size is unavailable, the item cannot be exchanged for a different product, store credit or a refund.
Customers are responsible for any shipping costs associated with returning and reshipping an item for a size exchange.

Final Sale Items ( Non-Exchangeable Items)

For health, hygiene, safety, and/or product integrity reasons, certain merchandise is not eligible for size exchanges or returns.

This includes, but it's not limited to:

handbag & purses, wallets, jewelry, perfume& fragrance, beauty items, accessories, mystery boxes, custom items, sale/clearance merchandise, undergarments, bodysuits, swimwear, and promotional items are final sale unless otherwise stated.

How to Start a Return or Exchange

Email us at wayytopretty@myyahoo.com with your order number and reason for exchange.
We will respond within 2-3 business days with instructions.
Ship the item back to us in its original packaging.
Once received and inspected, your exchange will be processed within 5-7 business days. Rush exchange options are available.

Shipping Costs

Exchange shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

We carefully inspect merchandise before shipment. However, if you receive an item that appears damaged or defective upon arrival, please contact Wayy Too Pretty Boutique within 48 hours of confirmed delivery. Please contact us immediately at wayytopretty@myyahoo.com .

Please Include:

Your full name
Order Number
Clear photographs of the item
Clear photographs showing the damage or defect
A brief description of the issue

Do not wear, wash, use, alter, or remove tags from the item before contacting.

ORDER CANCELLATIONS

Orders begin processing shortly after they are placed. Once an order has entered process it cannot be canceled or modified.

Please carefully review your items, quantities, shipping address, and payment information before submitting your order.

INCORRECT SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Wayy Too Pretty Boutique is not responsible for delays or delivery problems resulting from incorrect or incomplete information provide by the customer. If you notice an error in your shipping information, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or shipment.

LOST, STOLEN, OR MISSING PACAKGES

Once an order has been transferred to the shipping carrier tracking information will be provided when available.

If tracking shows that a package was successfully delivered but you cannot locate it, please check around the delivery location, with household members or neighbors when appropriate, and contact the shipping carrier regarding the delivery. Wayy too Pretty Boutique will assist customers with available order and tracking information; however, carrier delivery issues may require investigation directly with the shipping carrier.

RETUEN-TO-SENDER PACAKGES

If a package is returned to Wayy Too Pretty Boutique because of an incorrect or incomplete address, refusal of delivery, or another customer0related delivery issue, the customer may be responsible for additional shipping charges before the package can be reshipped. Original shipping chargers are non-refundable except where otherwise required by law.

CHARGEBACKS & ORDER CONCERNS

You certify that you are the authorized cardholder or have permission to use the payment method provided.

You agree not to file a chargeback, payment dispute or claim with you bank or credit card company if your order has been successfully delivered or received.

If you experience an issue with your order, please contact Wayy Too Pretty Boutique first so that we have the opportunity to review and address the concern. Submitting an order confirms that you have had an opportunity to review our store policies. Nothing in this policy limits any rights or remedies that cannot legally be waved.

Filing a false or fraudulent chargeback after receiving your merchadize may be considered chargeback fraud. We reserve the right to provide all available evidence to the payment processor or financial institution, including order details, tracking information, delivery confirmation, customer communications, IP address, billing information, and any other relevant documentation.

By completing a purchase with Wayy Too Pretty Boutique, you acknowledge and agree to this Refund & Exchange Policy.